Compliance Built for Healthcare

Compliance

Nova Collect supports healthcare providers through a compliance-first, patient-respectful approach to resolving patient-responsibility balances. Our operations are designed to align with applicable federal and state requirements, including the Fair Debt Collection Practices Act (FDCPA), CFPB Regulation F, HIPAA-aligned privacy standards, and documented internal compliance protocols.

Our framework is intentionally structured to distinguish early-stage account servicing from licensed third-party debt collection, ensuring regulatory clarity while protecting patient trust.

Our Framework

Licensing & Geographic Coverage

Licensing & Geographic Coverage

Nova Collect offers compliant third-party collections across a broad and expanding geographic footprint. Use our quick state check to confirm whether we currently support placements in your state.

Coverage varies by licensing status and service type.

Check State Availability

First & Third-Party
First-Party Only

Why Licensing Matters in Healthcare Collections

Third-party collections require state-specific licensing and regulatory adherence. Nova Collects’ multi-state licensing allows healthcare providers to:

  • Place accounts with confidence

  • Maintain regulatory alignment

  • Reduce operational and compliance risk

  • Work with a single collections partner across multiple states

This is especially critical for:

  • Dental Service Organizations (DSOs)

  • Multi-location practices

  • Specialty groups

  • Hospitals and health systems with regional or national reach

Nationwide Reach. Local Compliance

Nova Collects combines:

  • Multi-state third-party licensing

  • Healthcare-focused workflows

  • Digital + agent blended collections

  • Scalable infrastructure

to deliver consistent, compliant recovery services—regardless of where your patients are located.

Nova Collect LLC

15720 Brixham Hill Avenue, Suite 303

Charlotte, NC 28277

(245) 678-9029

Nova Collect LLC is a debt collection agency. This is a communication from a debt collector. Any information obtained will be used for that purpose.

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