Why Nova Collect Exists

Nova Collect is not a new collection agency—it is a specialized healthcare collections company built on years of real world experience.

Nova Collect has been serving medical and dental practices for over 5 years, supporting healthcare providers with compliant, patient respectful collection solutions across approximately 25 states.

The company was created as a natural extension of our long standing involvement in the healthcare space. Our leadership and operational teams have spent years working directly with healthcare offices, managing billing, accounts receivable, and patient financial communication.

Through that experience, one issue became clear: Traditional collection agencies do not understand healthcare—and providers suffer because of it.

Who We Serve

Our Mission

To help healthcare providers recover revenue ethically, compliantly, and efficiently—while protecting patient trust and long term relationships.

Nova Collect works exclusively with healthcare providers, including:

  • Dental practices

  • Pediatric dental offices

  • Oral & maxillofacial surgery practices

  • Medical practices and specialty clinics

If it’s healthcare, we understand it—because we’ve worked inside it for years.

Why We Specialize Exclusively in Healthcare

Healthcare collections are not consumer collections.

We specialize only in healthcare because we understand:

  • How patient balances are created after insurance processing

  • Why confusion—not refusal—is the most common reason for non payment

  • How different specialties operate financially

  • The importance of preserving patient relationships

This understanding allows Nova Collect to approach collections differently—focusing on resolution, education, and recovery, not aggressive tactics.

Built on Proven Healthcare Experience

For more than five years, Nova Collect has partnered with healthcare providers nationwide to recover patient balances while protecting provider reputation and patient trust.

Today, Nova Collect supports:

  • Over [X] dental practices

  • [X] oral & maxillofacial surgery (OMS) practices

  • [X] pediatric dental offices

  • [X] medical practices across multiple specialties

Our clients range from single location practices to multi location healthcare groups—all relying on Nova Collect as a trusted extension of their revenue cycle.

Serving Healthcare Providers Across ~25 States

Nova Collect operates across approximately 25 U.S. states, delivering:

  • State compliant collection processes

  • HIPAA aligned patient communication

  • Specialty specific collection strategies

Our multi state experience allows us to scale collections while maintaining consistency, compliance, and professionalism—no matter where your practice is located.

A Healthcare First Collection Model

Nova Collect was built to replace outdated collection models with a healthcare aligned approach.

Our collections are:

  • Patient respectful – Clear, professional communication

  • Compliance driven – HIPAA, FDCPA, and state regulations built in

  • Brand protective – Your reputation always comes first

  • Experience backed – Built from real healthcare operations, not theory

We don’t act like a third party agency. We act like an extension of your office.

Nova Collect LLC

15720 Brixham Hill Avenue, Suite 303

Charlotte, NC 28277

(245) 678-9029

Nova Collect LLC is a debt collection agency. This is a communication from a debt collector. Any information obtained will be used for that purpose.

© 2026 Nova Collect. All rights reserved.