Patient Balance Support & Medical Collections

Transparent pricing built for compliance, flexibility, and full provider control

Revenue Optimization

First-party collections.

Account Age: 60–120 days past due

Pricing

Fixed-fee servicing model
No per-contact fees

How It Works

Rapid onboarding with secure billing system intake
AI-enabled segmentation identifying engaged and at-risk accounts
Provider-branded outreach guiding patients to clear payment pathways
Real-time dashboard tracking that prioritizes early resolution and reduces downstream placements

Key Highlights

Accelerates cash flow while reducing internal billing workload
Improves patient resolution rates prior to collection referral
AI-driven analytics and provider dashboard for performance visibility
Flat-fee model with no contingency, preserving provider revenue

Recovery Enforcement

Licensed third-party collections.

Account Age: 120+ days past due

Pricing

Contingency-based collection model.
Rates and terms defined in the provider agreement.

How It Works

Licensed third-party debt collection conducted under Nova Collect’s name
Written validation notices and compliant dispute handling
Settlement discussions and hardship considerations where legally permitted and provider-authorized
Optional credit reporting only when permitted by law and approved by the provider

Key Highlights

Seamless referral of unresolved accounts into licensed third-party collection workflows
Maximizes net recoveries on aged receivables through contingency-based collections.
Protects provider reputation with compliant, consumer-first processes and regulated Communications
Recovery analytics and liquidation reporting to measure performance and true ROI

Provider Control (Applies to All Stages)

You choose which accounts to place
You control recalls, timing, and escalation permissions
You approve settlement parameters and optional actions
Nova Collect operates strictly within your authorization and applicable law

Important Notice

Program descriptions are provided for informational purposes only and do not create guarantees or obligations. All services are performed in accordance with applicable federal and state law. Outreach timing, frequency, and methods are subject to consumer rights, disputes, validation requests, and legal requirements.